Job Title: Application Support Engineer
Job Type: Full Time
Experience: Entry level
Qualification: B.E/B.Tech/M.E/M.Tech/MCA/M.Sc
Work Experience: Entry level
Batch: 2019/2020/2021/2022/2023
CTC: Approx 5 – 11 LPA
Role at the Job
- A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management, and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams
- Participate in the maintenance of large-scale and heavily trafficked Node and JavaScript applications.
- Debug and solve issues reported in production and perform the root cause analysis as level 1 support.
- Escalate all issues requiring an engineering solution to the relevant team with all required details.
- The document, analyze and report frequently reported issues for future feature development.
Skills and Educational Qualification
- Be comfortable with XML/JSON and tools like Postman needed to execute occasional tasks.
- Stellar problem-solving skills.
- Writing scripts in Javascript or any other language is a huge plus.
- An eye for detail and the ability to recognize genuine engineering issues from user errors, and resolve or escalate them in a timely manner.
- Hunger to learn new things and the ability to grasp new concepts quickly.
- Ability to work under immense pressure which is balanced by a sense of responsibility and ownership.
Qualification: B.E/B.Tech/M.E/M.Tech/MCA/M.Sc
For Batch: 2019/2020/2021/2022/2023
How to Apply for the Job
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Read all instructions carefully and see job eligibility, if you are all set then apply to the job from the below link.
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